How to Become NOC Technicians?
You have picked your profession and are currently prepared to go through the way of turning into a NOC (Network Operations Center) Technician.
Qualification &
technical skills for NOC Technicians:
Some Organizations look for NOC expert who holds a minimum of
Bachelor’s Degree, in computer science, network engineering or IT. Degree
programs in these areas provide courses that give attention to LAN, WAN,
Network Protocols, Data Storage, and Data Communication &
Telecommunications. Proceeding with training is significant for these experts
to stay aware of late mechanical advances.
To become a successful NOC technician one should have the
ability to diagnose & resolve issues using technical abilities:
Ø
Computer
skills - One must have knowledge of computer operating systems, databases,
software engineering, and wireless technologies to become a NOC Technician.
Ø
Analytical
Skills- Should be able to analyze the given information about network
issues and find out the solution for the issue.
Ø
Problem
Solving Skills- After analyzing the network issue one should be able to
arrive at a real solution.
Ø
Good
understanding on Network Technology- One should be able to understand how
networking system works and the capacity to install & Replace switches,
router, and other hardware to be a NOC professional.
Ø
Troubleshooting-
NOC specialists utilize troubleshooting skills for almost every telephone call
to establish the reason for network issues.
Ø
Communication
Skill - solid verbal and written communication skills are must to deal with
different experts, customers, merchants, and administrators listening skills
are required to follow customer concerns and issues.
Job Description,
Duties & responsibilities of NOC Technician:
Screen and
Troubleshoot Networks
NOC experts to monitor hardware equipment to guarantee the
best possible tasks of switches, routers, firewalls, and remote advances. They
field approaching calls, help customers investigate networking issues, analyze
system and server issues, and give goals. They likewise answer customer
questions in regards to network highlights and services.
Give Preventative
Maintenance of Network Equipment
NOC professionals regulate the safeguarding support of all
hardware networking equipment for different businesses. They fix and replace
switches and routers, design new servers, run tests and perform moves up to
equipment and programming to ensure systems keep running with no interference
because of failures.
Schedule Field
Technician
Sometimes it is important to address onsite networking
issues; in these cases, NOC experts hand-off insights regarding system issues
to handle professionals and schedule them to go to customer areas to work on
networking issues.
Record Calls and
Service Results
NOC specialists document every single approaching call and
record the specialized issues tended to in each call. They keep up logs of
resolution, speak with sellers about continuous issues, and utilize a ticketing
framework to refresh data in regards to the advancement of each call.
Salary outlook for
NOC technician:
As per the Bureau of Labor Statistics (BLS), NOC technicians
gain a yearly middle compensation of simply over $62,000. NOC specialists
working for telecommunication organizations are among the most generously
compensated, procuring a yearly mean pay of $72,000.
NOC experts can expect to see 8 percent business development
rate through 2026, the BLS reports. A proceeded with increment in redesigns and
complex gear will probably fuel this anticipated development throughout the
following decade.
this article was originally published on ------- read more