How to Become NOC Technicians?

How to Become NOC Technicians?

You have picked your profession and are currently prepared to go through the way of turning into a NOC (Network Operations Center) Technician.

Qualification & technical skills for NOC Technicians:

Some Organizations look for NOC expert who holds a minimum of Bachelor’s Degree, in computer science, network engineering or IT. Degree programs in these areas provide courses that give attention to LAN, WAN, Network Protocols, Data Storage, and Data Communication & Telecommunications. Proceeding with training is significant for these experts to stay aware of late mechanical advances.

To become a successful NOC technician one should have the ability to diagnose & resolve issues using technical abilities:

Ø  Computer skills - One must have knowledge of computer operating systems, databases, software engineering, and wireless technologies to become a NOC Technician.

Ø  Analytical Skills- Should be able to analyze the given information about network issues and find out the solution for the issue.

Ø  Problem Solving Skills- After analyzing the network issue one should be able to arrive at a real solution.

Ø  Good understanding on Network Technology- One should be able to understand how networking system works and the capacity to install & Replace switches, router, and other hardware to be a NOC professional.

Ø  Troubleshooting- NOC specialists utilize troubleshooting skills for almost every telephone call to establish the reason for network issues.

Ø  Communication Skill - solid verbal and written communication skills are must to deal with different experts, customers, merchants, and administrators listening skills are required to follow customer concerns and issues.

Job Description, Duties & responsibilities of NOC Technician:

Screen and Troubleshoot Networks

NOC experts to monitor hardware equipment to guarantee the best possible tasks of switches, routers, firewalls, and remote advances. They field approaching calls, help customers investigate networking issues, analyze system and server issues, and give goals. They likewise answer customer questions in regards to network highlights and services.

Give Preventative Maintenance of Network Equipment

NOC professionals regulate the safeguarding support of all hardware networking equipment for different businesses. They fix and replace switches and routers, design new servers, run tests and perform moves up to equipment and programming to ensure systems keep running with no interference because of failures.

Schedule Field Technician

Sometimes it is important to address onsite networking issues; in these cases, NOC experts hand-off insights regarding system issues to handle professionals and schedule them to go to customer areas to work on networking issues.

Record Calls and Service Results

NOC specialists document every single approaching call and record the specialized issues tended to in each call. They keep up logs of resolution, speak with sellers about continuous issues, and utilize a ticketing framework to refresh data in regards to the advancement of each call.

Salary outlook for NOC technician:

As per the Bureau of Labor Statistics (BLS), NOC technicians gain a yearly middle compensation of simply over $62,000. NOC specialists working for telecommunication organizations are among the most generously compensated, procuring a yearly mean pay of $72,000.

NOC experts can expect to see 8 percent business development rate through 2026, the BLS reports. A proceeded with increment in redesigns and complex gear will probably fuel this anticipated development throughout the following decade.

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